Chatbot & AI

What is a chatbot, what is AI?

• A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface such as Facebook Messenger. I have created one for my Facebook page! You can test it thanks to the following QR code. (If you can scan it, just click on the QR code)

• AI is for Artificial intelligence, it is an area of computer science that emphasizes the creation of intelligent machines that work and react like humans.

How do you think bots on social media (especially Facebook) will impact hotel bookings, in the future ?

For me, chatbot is an easier way to get in touch with the customer, I mean easier than mail. As you can personalize messages, guest can have the feeling that the hotel is really and directly speaking to them. In case the guest has some questions, needs some more information, he can directly respond to messages sent and the person in charge of social media will get back to him.

I really like this initiative ! Really hope it wil be developped in the future !

Flip the job search

I want to be recognized for my team spirit and the fact that I am not afraid of taking initiatives.

I am now pleased to present you five job offers I would be able to apply for. As you will see, it is only jobs offers posted by Accor Hotels. I have already three experiences in Sofitel, that is why I would like to take advantage of these ones. Also it is not in a particular region of the globe, as I am young, I think it could be an opportunity for me to have experiences abroad.

1. Sofitel Auckland Viaduct Harbour
2. Novotel London Waterloo
3. Pullman Vung Tau
4. Pullman Jakarta Central Park
5. VIE Hotel Bangkok - MGallery by Sofitel

Please find below examples of "Google Alerts I receive, in order to be aware of new job opportunities according to my career plan.

Edit: At this time, I still do not receive any mail regarding the alerts I have created. So please find below a proof that I have correctly done the alerts in order to be informed of new opportunities in my industry.

Edit. 14.12.16

I have received Google Alerts as shown below

Word Cloud

Word Cloud created from the 5 previous job offers

(Here's the Word doc I use to create this Word Cloud)

Hotel websites comparison in Phuket !

Google Alerts & Pocket

Please, find below the screenshots of my headlines and feeds:

About google alert:

About Pocket:

Brochure CMH

Please find the CMH brochure of CMH Academy

Online brochure

Sorry for late, when we have to work on session 4, or 5 I did not have the idea to get back to session 2...

Here is the online brochure of Ikea.

It is possible to swipe pages, to see all articles presents on the page and have all the references needed. Unfortunately, you cannot purchase items directly on the brochure.

It is quite appealing!

There is also a mobile version, so yes, it is mobile friendly ! 

Assignment for Jan 15th (2)

Please find below a presentation about a topic that interest me: Hospitality industry through my personal blog !

Hope you will enjoy it !

Best regards,

Raphaël

Assignment for Jan 15th (1)

Ms. Craig,

Please find below and as requested: 2 screenshots realized during our Hangout with a shared desktop.

(1)

 (2)

Also, you will find below our google shared doc. We use this platform since our first year at cmh four our group projects...

Finally, please click HERE to see the google doc we share.

Regards,

Raphaël

Le Meurice

I would like to share with you a hotel brochure.

It is a brochure from a Parisian Palace nammed Le Meurice. You can download it here!

I wanted to share with you this brochure because Le Meurice represents very well the French elegance for me. It is the oldest palace in Paris. I had the opportunity to visit it for the festive season. You can read my whole article here.

Strikingly Profile

Please click here to see my Strikingly Profile !



I wish you all my best wishes for 2016 !